Privacy Policy

Effective Date: 01/01/2025
Company Name: Dubai Confectionery Ltd
Website: www.angelhairchocolate.org
Contact Email: angelhairchocolates@gmail.com

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or interact with our business. By accessing or using our services, you consent to the practices described below.

1. Who We Are

Dubai Confectionery Ltd is a private company based in the United Kingdom, operating the website www.angelhairchocolate.org and selling food products internationally. We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Transaction Details: Purchase history, payment method (via secure third-party processors), and delivery instructions.

  • Technical Data: IP address, browser type, time zone, and device information via cookies.

  • Marketing Preferences: If you opt into our newsletter or promotional communications.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your purchase or customer support inquiries.

  • To improve our website, services, and customer experience.

  • To send marketing emails (only with your consent).

  • To comply with legal obligations or respond to lawful requests from authorities.

4. How We Store and Protect Your Data

Your data is stored securely using encrypted systems and protected by firewalls and access controls. We do not store payment details ourselves—these are processed securely by trusted third-party payment providers.

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting obligations.

5. Sharing Your Information

We do not sell or rent your data to third parties. We may share your information only with:

  • Service providers (e.g., payment processors, couriers, web hosting services) strictly to fulfil our obligations to you.

  • Regulatory or legal authorities when required by law.

  • Analytics providers to improve our website, but only with anonymized data where possible.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Your Rights Under GDPR

As a data subject under the GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your data (in certain circumstances).

  • Object to or restrict processing of your data.

  • Request data portability (transfer of your data to another provider).

  • Withdraw consent at any time where consent was given.

To exercise these rights, contact us at angelhairchocolates@gmail.com.

7. Cookies

Our website uses cookies to improve your browsing experience and help us understand website traffic. You can control cookies through your browser settings or accept/decline when prompted on our website.

8. International Users

While we operate from the UK, we may process data from users around the world. By using our services, you agree that your data may be transferred and processed in the UK.

9. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, we will notify you by email.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

📧 angelhairchocolates@gmail.com
📍 Dubai Confectionery Ltd
International House
109-111 Fulham Palace Road
London, W6 8JA
United Kingdom